Pulse Technology Billing Policy
BILLING POLICY
Usage of Pulse Technology products and services constitutes the customer's acceptance of the Pulse Technology LLC billing policy. All customers must comply with this billing policy.
Customers are required to keep a valid credit/debit card on file to charge for recurring monthly subscription fees, SMS service fees, and storage fees.
Subscription billing is based on the availability of products and services, not based on usage. However, certain fees may be usage-based, such as SMS and additional storage space.
Customers are responsible for keeping all credit/debit card details and contact information current.
All recurring subscriptions are automatically invoiced and charged to the credit/debit card on file.
Free Trials
All free trials will be free until the trial period is over, and then your card will be automatically charged at the end of the trial period. You can cancel your trial at any time on the manage subscription page of your account or by reaching out to support@thepulsespot.com. You can also upgrade to a paid subscription during your trial period. If you decide to upgrade early, you'll be charged immediately as soon as you confirm to upgrade your subscription.
Billing Cycle Credit/Debit Card Billing
All credit/debit cards, or other forms of payment, are automatically charged on the customer's specific billing cycle date.
Annual Subscriptions
All annual subscriptions are billed annually on a 12 month billing cycle. This includes all add-on products and subscriptions as well, inluding extra users, extra contacts, extra storage, phone numbers for text messaging, and SMS Credits.
SMS Credits
SMS Credits are charged for each message that is sent and received. This also includes SMS notifications to users. An SMS Credit is equivalent to one segment, and a text message can contain more than one segment. An additional SMS Credit will be charged for each MMS message.
Late Fee
All past due accounts may be assessed a late fee. Delinquent Payments: In the event any payment is 15 days past due, the account may be disabled until balances are paid in full. When disabled, all access will be suspended, and data will be unavailable.
Deactivation
Once an account is delinquent 60 days, it may be canceled due to non-payment. Once canceled, the customer will not be able to recover any files until the account is current.
Fees Late Fee
Pulse Technology may assess a $30.00 late fee for any payment that is 15 days past due.
Chargebacks
If a customer initiates a chargeback, Pulse Technology may assess a $50.00 processing fee for each individual chargeback.
In the event of cancellation, the Pulse Technology website service will end on the last day of the billing cycle.
Pulse Technology will not prorate any portion of unused Service fees, and amounts due to Pulse Technology must be paid in full.
Payment Methods
Pulse Technology accepts payments via credit/debit card. Pulse Technology currently accepts MasterCard, Discover, Visa, and American Express credit/debit cards.
Subscription Billing
Invoices are generated, and payments are collected at the beginning of each billing period. Customer billing periods typically begin on the day of the month in which the customer purchased the Pulse Technology subscription.
Customers must request to cancel their subscriptions at least 7 days prior to their next billing date in order to avoid being charged on the billing date.
In the event of cancellation, customers will still have access to their applications through the end of their final billing period. Pulse Technology will not prorate any portion of unused subscription services.
All subscription fees are nonrefundable.
Pulse Marketing Tools Subscriptions
By subscribing to Pulse Marketing Tools (Scarcity Timers and Logic Links), you agree that the features outlined on https://tools.thepulsespot.com/ constitute the services included in this specific subscription plan. It is essential to note that this subscription is distinct and separate from our full subscription available on our main website: https://thepulsespot.com/. Each subscription plan offers unique features and services customized to cater to varying requirements.
Lifetime Deal Subscriptions for Pulse Marketing Tools (Scarcity Timers and Logic Links)
For customers who have purchased a Lifetime Deal for Pulse Marketing Tools (Scarcity Timers and Logic Links), we are pleased to offer most updates to Scarcity Timers and Logic Links at no additional charge. However, it is important to understand that there may be situations where certain feature sets or updates cannot be included in the Lifetime subscriptions due to associated costs and resource limitations.
We strive to provide continuous improvement and value to our Lifetime Deal customers, and our team will make every effort to include relevant and beneficial updates. However, in some cases, particularly where substantial development or additional resources are required, specific updates may be offered as part of separate pricing or subscription options.
The Lifetime Deal for Pulse Marketing Tools (Scarcity Timers and Logic Links) includes a subscription for up to 100 users. In the event that you choose to upgrade to a full Pulse subscription, these 100 users will retain access to the Scarcity Timers and Logic Links features; however, access to the other functionalities of Pulse will require payment for additional users. Conversely, should you decide to downgrade from a full Pulse subscription, your previously purchased Lifetime subscription for Scarcity Timers and Logic Links will remain unaffected, ensuring continued access to these valuable features.
We want to assure our valued Lifetime Deal customers that our commitment to delivering exceptional service and continuous improvement remains unwavering. Rest assured, we will continue to provide updates and enhancements to Scarcity Timers and Logic Links, ensuring our customers receive the best possible experience throughout their Lifetime Deal subscription.
Please be aware that Lifetime Subscriptions are non-transferable, and if you are found transferring a subscription, your Lifetime subscription will be terminated immediately.
Cancellation Process
To initiate a cancellation request for a Pulse Technology application, customers are required to notify support@thepulsespot.com at least 7 days prior to the next invoice date. Kindly inform us of any cancellation requests through this email address.
Upon cancellation, any outstanding balance must be settled in full. We appreciate your cooperation in adhering to this process.
Resetup Fee
If your account is canceled, there will be a minimum re-setup fee of $200, and we will not be able to restore any of your previous data. This setup fee goes towards reconfiguring your account for census tract mapping and other configurations that need to be done on the backend.
Billing Disputes
Each Pulse Technology customer agrees to provide Pulse Technology 30 days to attempt settlement of any billing dispute before disputing with any third-party credit/debit card company or bank.